VIVIFY CASHBACK PROGRAM

TERMS & CONDITIONS

 

A. SCHEDULE TO CONDITIONS OF ENTRY

 

Organizer	Melaka Privilege Sdn Bhd (No.: 201601040341)
Merchant	Imika Empire Sdn Bhd (NO.: 1260411-M)
Promotion	Vivify X Imika Empire Cashback Program.   Cashback 5% on all Imika products purchased by Vivify User (Vivers) in each total bill receipt at all Imika outlets under this Vivify Cashback Program.
Products / Services Involved	All items / products sell by Imika Empire Sdn. Bhd.
Promotion Program Period	Promotion starts at 00:00:00 on 01/06/2023 and closes until further notice.
Program Participation Eligibility	This Promotion is open to all legal Malaysian residents with a valid identification document, aged 18 years and above at the start of the Promotion Period. The organizer reserves the right to request proof of identification documents.
1.     Participation Method	Please follow the steps below:   STEP 1: REGISTER WITH THE VIVIFY APP & SUBSCRIBE TO A VIVIFY PASS   (a)  Download and register the Vivify App for free from Google Play or Apple App Store. (b)  Please make sure you have subscribed to a Vivify Pass (Trial Pass / Buy Pass).   STEP 2: SUBSCRIBE & REDEEM TO THE MERCHANT SERVICE   (a)  Subscribe to merchant products / services; (b)  Launch and redeem at Imika Empire SDN BHD merchant page @ Vivify App. Please complete the apps transaction to be eligible to enter the cashback program; (c)   Show the successful transaction app to cashier during the purchase transaction. (d)  Please make sure the payment receipt with Program Promotional Code / Reference Number is printed or written with an official stamp as confirmation.   STEP 4: CASHBACK CLAIM SUBMISSION & PAYMENT   (a)  Please send “VV5IE” to The Organizer via Whatsapp at 012-611 2565 and submit your personal information, bank information, and a snapshot of the payment receipt to the online form that will be attached by The Organizer.   (b)  Please ensure:                  I.          Capture one (1) photograph / image of the Receipt complete with clear and readable Receipt Details in jpg or jpeg or png format.                  II.          The receipt must also contain the Receipt number, the name and quantity of the Product purchased, the date of purchase and / or other necessary details.                III.          One (1) Image must contain a picture of one (1) Receipt only and the Image file must be less than 2MB.               IV.          Receipts can be obtained in the form of printed receipts from the point-of-sale system, written receipts and / or e-receipts for online purchases.                 V.          However, the Receipt must contain the name and/or logo of the Outlet where the purchase was made. If this is not stated, the Receipt must be stamped with the official stamp of the outlet company where the purchase was made.               VI.          The Organizer will process all Entries received. Incomplete Entries and unclear Images will be disqualified. The Organizer reserves the right to request proof of the original Receipt (hard copy) as proof for confirmation and redemption of the offer. Failure to submit a hard copy of the document when requested will result in cancellation and forfeiture of the offer.   (c)   Each complete and eligible entry will be processed and the fulfilment of the Cashback to participant’s bank account will be performed within THIRTY (30) working days. Only entry which is complete and submitted in accordance to the terms of the Program will be accepted for processing.   (d)  Please also note that:                  I.          Each ONE (1) Proof of Purchase is valid for ONE (1) entry only.                II.          There is no participation limit during the Redemption Period.
2.     Closing Date for Entries	All entries must be received by the organizer on or before the announced closing date. All entries received outside the applicable promotion period will be automatically cancelled. If there is a change in the duration of the promotion, the organizer will update the status on the website: https://vivify.com.my/
3.     Redemption	Each participant is only eligible to redeem once for each receipt for each product/service purchase offered throughout the Promotion period. The organizer will update the status on the Website: https://vivify.com.my/   (a)  The Organizer will notify the successful Participants via WhatsApp from 012-611 2565 to the mobile number received by the Organizer and through email (support@vivify.com.my). This will be performed within THIRTY (30) days upon from the date of the entry submission. The Organizer will not be responsible if the Participant cannot be contacted for any reason.   (b)  All Participants must comply with the organizing party’s terms and conditions and accompanying terms and conditions, if any.

 

This schedule of Terms of Participation must be read together with the Terms of Participation and Privacy Notice available at: https://vivify.com.my/, collectively referred to as the “Terms and Conditions”, which will bind all participants who participate in this Promotion (after referred to as “Participant”, “You”). By participating in the Promotion, you have read and agreed to the Terms and Conditions and the processing of your personal information in the Privacy Notice attached to the Terms and Conditions.

 

Contact our Customer Support at: support@vivify.com.my.

 

 

 

 

B.       CONDITION OF ENTRY

 

INTRODUCTION

 

1.     This Conditions of Entry are to be read together with the Schedule to Conditions of Entry. To the extent that there is any inconsistency between these conditions of entry and the Schedule to Conditions of Entry, the Schedule to Conditions of Entry prevails. The Conditions of Entry and the Schedule to Condition of Entry shall collectively be referred to as the “Terms and Conditions”. Each capitalized term not otherwise defined herein shall have the meaning ascribed to such term in the Schedule to Conditions of Entry. Defined terms will be used singular or plural as the case may be.

 

2.     The Organiser reserves the right in its sole discretion, without prior notice, and without any liability to any person, at any time to change the Terms and Conditions including to change the Promotion Period, make Prize substitutions, cancel, terminate or suspend the Promotion in whole or in part. In the event of any changes to the Terms and Conditions, Participants agree that their continued participation in the Promotion will constitute their acceptance of the Terms and Conditions (as changed).

 

3.     The Organiser’s decision on all matters relating to the Promotion including judging and selection of winners will be final, binding and conclusive on all Participants, and no correspondence or appeals will be entertained.

 

PROMOTION ENTERIES

 

4.     By submitting an entry to the Promotion, Participants are deemed to have understood and agreed to be bound by the Terms and Conditions.

 

5.     All costs and expenses incurred and/or arising from the participation in the Promotion, including without limitation, telecommunications, network, Short Messaging Services, postal and all such other charges and out-of-pocket expenses as may be incurred by a Participant during or in connection with the Promotion shall be borne by the Participant.

 

6.     Proof of submission of an Entry is not proof of receipt, and the Organiser shall not be liable for any delay, lost, damaged and/or non-receipt of submissions. The Organiser is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of our telecommunications network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet.

 

ELIGIBILITY

 

7.     Where the eligibility age prescribed in the Schedule to Conditions of Entry is below the age of eighteen (18), Participants are required to obtain the written consent (in such form as may be prescribed by the Organiser), from their parents/legal guardians before participating in the Promotion and submitting any personal information.

 

8.     The Organiser may require a Participant to provide proof of eligibility to participate in the Promotion including without limitation, identification documents, and the written consent of parents/legal guardians in the case of Participants below the age of eighteen (18) years.

 

ELIGIBILITY

 

9.     The following groups of persons shall be eligible to participate in the Promotion:

 

(a)   Employees of the Organiser and its group of companies and their immediate family members (spouse, children, parents, siblings, and their spouses); and

 

(b)   Employees of the Organiser’s agencies associated with the Promotion and their immediate families (spouse, children, parents, siblings, and their spouses).

 

DISQUALIFICATION

 

10. The following entries will be disqualified:

 

(a)   unclear, incomplete, duplicate, copies, illegible or incorrect entries; and/or

(b)   entries that violate the Terms and Conditions, any applicable laws and/or regulations.

 

11. In addition, the Organiser reserves the right to disqualify any Participant that:

 

(a)   undermines, has or attempted to undermine the operation of the Promotion by fraud, cheating or deception; and/or

(b)   are not eligible or unable to provide proof of eligibility to participate in the Promotion for verification by Organiser when requested.

 

12. In the event of a disqualification after a Prize has been awarded, the Organiser reserves the right to demand for the return of the Prize or payment of its value from the disqualified Participant.

 

PRIZES

 

13. The Organiser, its agents, sponsors and representatives shall have no liability to any Participant who defaults in collecting the Prizes in accordance with the Prize Claim/Delivery Date in any respect whatsoever. The Organiser reserves the right to determine how uncollected Prizes will be dealt with.

 

14. The Organiser reserves the right to substitute any one of the prize(s) with items of equivalent value at any time without prior notice. Prizes are strictly not transferable, assignable, exchangeable or redeemable by the Participant in any other form or manner other than that specified by the Organiser.

 

15. Any additional costs not specifically stated in the Schedule to Conditions of Entry in relation to a Prize shall be the responsibility of the Winner.

 

16. All Prizes must be taken according to the terms and conditions of the Organiser, its agent sponsor or third party providing the Prizes.

 

17. Prize(s) are given out on an “as it is” basis. The Prize shall be used/taken entirely at the risk of the Participants and the Organiser excludes all warranties and liabilities in connection with the Prize to the fullest extent permitted by law.

 

18. Prizes must be claimed in person unless the Organiser prescribes other modes of collection.

 

19. Where a Participant is under the age of 18 years of age and is declared a Prize winner, the Participant must be accompanied by their parent/legal guardian throughout the Prize fulfilment.

 

PUBLICITY

 

20. The Organiser may use a Participant’s entry including without limitation, photos, drawings, text, and any other content or information submitted for purposes of the Promotion (collectively the “Materials”), and the Participant’s name, and/or likeness, for advertising, publicity and promotion of any goods or services of the Organiser, for an unlimited time throughout the world without compensation, and in any media. The Participant shall do all things necessary to give effect to this if requested by the Organiser.

 

INTELLECTUAL PROPERTY RIGHTS

 

21. The Participant agrees that all intellectual property rights in any contents and/or materials submitted, made or created by the Participant in connection with the Promotion and any derivative works arising there from will perpetually and unconditionally be vested in, assigned to and owned by the Organiser. The Organiser has the right to use and modify such materials or works in any way it deems fit without compensation to the Participant and the Participant waives all rights he or she may have in such materials or works.

 

INDEMNITY

 

22. Each Participant agrees to indemnify, release and hold harmless each of the Organiser, its holding, subsidiary or related companies as defined in the Companies Act 2016 (“Melaka Privilege Sdn Bhd”), directors, officers, employees, agents, sponsors and/or representatives against any and all losses, rights, claims, actions and damages (including special, indirect and consequential damages) arising from or incurred as a result of the Participant’s participation in the Promotion, acceptance of any Prize, and/or the use of the Participant’s entry and/or likeness in connection with the Promotion or violation of the Terms and Conditions.

 

LIMITATION OF LIABILITY

 

23. The Participant’s participation in the Promotion shall be at the Participant’s own risk.

 

24. The Organiser, Melaka Privilege Sdn Bhd, its, directors, officers, employees, agents, sponsors and/or representatives shall not be liable to any Participant in respect of any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained by the Participant arising out of or in connection with the participation by the Participant in the Promotion, as well as the redemption and/or utilisation of any Prize won.

 

GENERAL

 

25. The Organiser, its agents, sponsors and/or representatives shall not be liable to perform any of their obligations in respect of the Promotion and the Terms and Conditions where they are unable to do so as a result of circumstances beyond their control and shall not be liable to compensate the Participants in any manner whatsoever in such circumstances.

 

26. Any names, trademarks or logos used and or reproduced in any materials (including marketing and promotional materials) in connection with this Promotion, in particular that relates to the Prize, are the properties of their respective owners. This Promotion and the Organiser are not affiliated with, or endorsed or sponsored by, the relevant owners, unless otherwise communicated, and such owners are not part of the Organiser’s group of companies.

 

27. The Participants shall not be entitled to assign any of the rights or sub-contract any of the obligations herein. The Organiser shall be entitled to assign or sub-license the whole or any part of its rights hereunder to any third party as may be determined by the Organiser.

 

28. The invalidity, illegality or unenforceability of any terms hereunder shall not affect or impair the continuation in force of the remainder of the Terms and Conditions of the Promotion.

 

29. Where the Terms and Conditions of the Promotion is prepared in English and any other language(s) in the event of any inconsistency between the English language and the other language(s), the English language version shall prevail and govern in all respects.

30. The Terms and Conditions of the Promotion shall be construed, governed and interpreted in accordance the laws of Malaysia.

 

31. The terms and conditions of this program shall also be subject to the Terms and Conditions stated at https://vivify.com.my/terms-conditions/

 

PRIVACY NOTICE

 

32. By participating in the Promotion, the Participant agrees to the processing of the Participant’s Personal Data by the Organizer in accordance with the Privacy Policy in https://vivify.com.my/privacy-policy/.