Canceling a Transaction

Back Back Canceling a Transaction Made a transaction by mistake? Step 1 Tap on History then Tokens. Next Step 2 Scroll for the transaction that you would like to cancel under Collected and tap on it. Next Step 3 Tap on Cancel this transaction. Tap on Yes to confirm cancellation. Note: 1.You will ONLY be […]

Edit Store Hours

Back Back Edit Store Hours Unavailable for certain hours or days? Update your customer using Vivify. Step 1 Tap on Social then Store. Tap on Edit Hours. Next Step 2.1 Tap on the desired date. Change operation time on the date selected by choosing a new start and end time by tapping Choose Start Time […]

Collaborator Redemption on Check on Redemption Status

Back Back Collaborator Redemption : Check on Redemption Status Gain exposure on the Vivify Platform. Step 1 Tap on History then Tokens. Next Step 2 Tap on Used. Next Step 3 Scroll for the desired item and tap on it for details. Next Step 4 Once the Ad has been approved, it will appear on […]

Collaborator Redemption on Request a Redemption on the Collaborator App

Back Back Activating A Vivify Pass: Request a Redemption on the Collaborator App Gain exposure on the Vivify Platform. Step 1 Tap on Redeem from the Home or Me page. Next Step 2 Tap on the desired platform. Next Step 3 Tap on the desired item. Next Step 4 Tap on Request to Redeem if […]

Viver Redemption at the store on Using Vivify App to scan Merchant’s QR Code

Back Back Viver Redemption at the store:​ Using Vivify App to scan Merchant’s QR Code Merchant’s Offers are always available for redemption and there is no limitation to the number of vouchers that can be redeemed as long as Vivers have sufficient amounts of Tokens. T&C apply. Step 1 Display Vivify Tent Card with your […]

Switch from Card to App

Back Back Switch from Card to App As a cardholder, you may shift your Pass from your physical card to the App and start enjoying more benefits such as Entries to Vivify Giveaways.  Note: The card cannot be used once the Pass has been shifted to the App. Step 1 Tap on Me. Next Step […]

Buying a Gift Pass

Back Back Buying a Gift Pass Let others enjoy attractive offers on Vivify as well! You may buy a Vivify Pass for someone special as a gift. Step 1 Tap on Me. Next Step 2 Tap on Gift Pass. Next Step 3 Select a Pass and tap on Buy. Note: If you have a code, […]

Redemption for Events on Using Voucher at Event

Back Back Redemption for Events: Using Voucher at Event For certain Vivify Events, before you are able to use the voucher at the event, you may have to redeem a voucher first. See how to redeem a voucher HERE. Step 1 Tap on Me. Next Step 2 Tap on QR code. Next Step 3 Allow […]